Privacy Policy
Your trust is important to us.
Welcome to Superrcloth. As a solo-run brand operated by me, Sunil Paudel, I am committed to protecting your privacy and handling your data with transparency and care. This policy explains what information I collect, how I use it, and how I keep it safe.
What Information We Collect
To provide you with the best possible service, I collect the following information when you place an order or create an account:
- Personal Identification: Your name, shipping address, and email address.
- Order Details: Information about the products you purchase.
- Payment Information: Your payment details are processed securely by our payment gateway (Stripe). I do not store your full credit card information on my servers.
How We Use Your Information
Your data is used strictly for the following purposes:
- Order Fulfillment: To process your payment, pack your order, and ship it to your address.
- Customer Communication: To send you order confirmations, shipping notifications, and respond to your inquiries.
- Optional Marketing: If you choose to opt-in, I may occasionally send you emails about new product drops or special promotions. You can unsubscribe from these at any time.
Data Security and Sharing
Protecting your information is my top priority.
- No Selling Data: I will never sell or share your personal information with third-party marketers.
- Secure Transactions: All payments are handled through Stripe, a secure and trusted payment processor that encrypts your data.
- Service Providers: I only share necessary information with essential service providers, such as shipping couriers, to fulfill your order.
Your Rights
You have control over your personal information. You have the right to:
- Access Your Data: Request a copy of the personal data I hold about you.
- Request Deletion: Ask for your personal data to be deleted from my records, subject to any legal or transactional obligations.
To exercise these rights, please contact me directly at paudelsunil16@gmail.com.
Thank you for trusting Superrcloth. If you have any questions about this policy, please don't hesitate to reach out.